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Privacy Policy

This is the Privacy Policy for Castmeperfect at Castmeperfect, First Floor, Illy's Arcade, Parambithara Cross Rd, Cross, Rd 14, Panampilly Nagar, Kochi Telephone: +91 7012839939 . We’ve tried to be as clear as we can be and to avoid unnecessary jargon, while including all the relevant information – but please do email info@castmeperfect.com to find out more.

We respect the privacy of each user accessing the Website ("you," "your") and are committed to protecting your privacy. We have structured the Website so that, in general, you can visit and browse the Website without identifying yourself or revealing any personal information. We ensure that any personal information provided by you to us will be processed in accordance with the GDPR and our Privacy Policy set out below.

You may at any time request the personal information that we hold, you may also request for your personal details to be deleted from our database or to unsubscribe to our marketing emails.

We promise to keep your data safe. We do not pass on or sell any data we collect on our website or mobile application to any other businesses or persons.

WHAT PERSONAL DATA WE COLLECT AND WHAT WE DO WITH IT

We collect the following personal data from you:

  • Your basic contact details: We collect your name, email address, postal address, telephone number and website address so that we can contact you about your course(s), training, shows and resident companies and choirs that you may be a member of and keep in touch with you from time to time.
  • Your usage details: We collect your usage data which may include your IP address, CASTMEPERFECT website username and password, browsing history, searches you’ve made on our website, any enquiries you’ve made, etc. This data may be processed for the purposes of analysing the use of our website and services. The legal basis for this processing is for the purposes of our legitimate business interests, namely monitoring and improving our website and services.
  • Your payment details: We require your payment card details so that we can collect payment for your course(s), training, shows and resident companies and choirs that you may be a member of. You can choose to store this on our website and it is securely managed by Stripe , Go Cardless and Paypal .
YOUR PERMISSIONS AND CHOICES

You can change your registration data and your email preferences Castmeperfect at any time on Your Account page on our website. You may choose at any time to change the information that you provided when you registered, including your email address, Castmeperfect password and any stored payment cards, and you can do this by going to Your Account. You can also change which emails you receive, or ensure that you do not receive any emails from Castmeperfect, by going to Your Account.

HOW LONG IS YOUR DATA HELD?

Any personal data you give us, or that we collect when you use Castmeperfect, will be retained by us for as long as it’s needed to perform its function. Registration data is held permanently unless you notify us that you no longer wish for us to keep your details. There’s no one-size-fits-all time limit, but we regularly review the data we hold to ensure it is still necessary.

HOW LONG IS YOUR DATA HELD?

Any personal data you give us, or that we collect when you use Castmeperfect, will be retained by us for as long as it’s needed to perform its function. Registration data is held permanently unless you notify us that you no longer wish for us to keep your details. There’s no one-size-fits-all time limit, but we regularly review the data we hold to ensure it is still necessary.

HOW WE USE YOUR PERSONAL DATA

We use your personal data for the following purposes:

  • provide you with an up to date, efficient and reliable service
  • ensure we keep our website safe and secure
  • ensure that we manage our website and services correctly, make enhancements, testing, research, data analysis and to introduce new services that we believe are of interest to you
  • carry out our obligations in our terms and conditions and to provide you with the information, courses and services that you request from us
  • provide you with information about other services, competitions or courses that you have already purchased or made enquiries about
  • to provide you with information or services that we believe may be of interest to you
  • provide you with an enhanced or more personalised experience when using our service
  • provide customer support services to you
  • notify you of any changes to the service, our terms and conditions, policies or your account
  • create and manage Your Account
  • measure and ensure that we are providing You with relevant courses, offers and advertising
  • fulfil delivery of a course or service to you